Help centre
Up and selling in an afternoon.
Four steps to a working counter, and answers to what shop owners ask most. Stuck? Message us on WhatsApp or email support@finetabz.com — a person answers.
Getting started
Create your business
Sign up with your phone number, pick your kind of business and name your outlet.
Add what you sell
Type items in, import them from Excel, or scan barcodes to fill them in. Add photos for the photo cards.
Connect the printer
Windows app: Settings → This computer, pick the printer. Android app: Settings → Printer, choose Bluetooth, USB or Wi-Fi, then print a test slip.
Add your staff
Give each person a PIN and a role. They sign in with the PIN and see only what their role allows.
Common questions
The receipt prints but the drawer does not open.
Check that the drawer’s RJ11 cable is in the printer’s drawer port (not the network port), and that “Open the cash drawer on cash sales” is switched on for this device.
My Bluetooth printer is not in the list.
Pair it first in Android’s Bluetooth settings (the PIN is usually 0000 or 1234), then choose it in Finetabz.
The scanner beeps but nothing happens.
Make sure the item has that barcode saved: open the item in Menu and scan into its barcode field. A new code lands in the search box so you can add it.
Can I use it with no internet at all?
Yes, once the device has signed in and loaded your menu. Sales wait on the device and go up when the line comes back.
How do I switch the app to Bangla?
Tap “বাংলা” at the top. The whole app switches, and receipts print in Bangla too.
Where do I see yesterday’s sales on my phone?
Open Finetabz in Chrome on your phone and go to Dashboard, or switch on the morning digest in Settings to get it as a notification.
Try it at your own counter, free for 30 days.
Set up your business in the web app today. No card needed.